Tuesday 22 March 2016

Verbal & Non-verbal Ques

Language and culture cannot be separated.
Before coming here, Jade learnt English in order for her to fill the gap of language barrier. She knew that English is the second language of Malaysia and we could said that her English is quite good as the interview session went smooth. The verbal communication that she's having with the locals sometimes required her to speak the native language which is Bahasa Melayu. Thus, she feel the urge to learn the Malay language in order for her to understand the verbal ques better. Besides that, she did mention that most of the Malaysian talk/speak really fast and the tone of their voice is rather high as compared to Chinese. The Chinese, particularly at her province, they talk/speak in a low voice and normal which is not to fast nor slow. Apart from having to understand the verbal communication, Jade did share with us about the non-verbal ques of her culture which we found it interesting.

In the non-verbal communication in Jade's culture, it is consider as inappropriate or rude when:
(1) the younger ones laying in front of the elderly regardless of the place, for example living room. This is the matter of respect as the elder has the highest say in the family.
(2) point at others using chopstick at the dining table.
(3) place the chopstick or tucked it in the middle of the rice bowl. Instead of doing this, it is better to place the chopsticks on the table.
(4) Chewing gum in public.

Therefore, based on these ques, it is important for us to know about one's culture so that we won't come off as inappropriate. And also in order to have a good communication, we need to take verbal and non-verbal ques seriously because it is indeed important for us. Without communication, there'll be no understanding.


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